Sultan Iskandar Building

The Sultan Iskandar Building or Bangunan Sultan Iskandar (BSI) (Jawi: باڠونن سلطان إسكندر ) is the largest customs, immigration and quarantine (CIQ) in Malaysia. Located at Bukit Chagar, Johor Bahru, Johor at the former site of the Lumba Kuda flats, Kampung Bukit Chagar, and recreation park, it occupies an area of 232237 m2. This building is part of the Southern Integrated Gateway project was named after the late Sultan of Johor, Almarhum Sultan Iskandar.

Immigration Checkpoint


The immigration checkpoint has different checkpoints for motorcycles and cars. The checkpoint was designed with 78 counters for cars entering Malaysia, and 39 counters for those departing from Malaysia. There are 50 counters in each direction for motorcycles entering and departing Malaysia.

Customs Checkpoint
At the customs checkpoint, 36 counters are designated for cars (20 for those arriving in Malaysia and 16 for those leaving the country) and 25 for motorcycles (17 for arrivals and 8 for departures).

Tolls
All toll transactions at the CIQ complex are conducted electronically with the use of a "Touch-N-Go" (TnG) Card ("Sentuh-dan-Jalan" in Malay). All foreign-registered vehicles embarking from the Singapore Woodlands checkpoint can purchase a TnG card at an old building on the left side of the causeway before approaching Johor.

Lorry drivers can still pay their toll in cash at the existing Tanjung Puteri Complex until it is demolished in 2015.

The move to implement only electronic toll transactions at the new CIQ complex is part of a government strategy to urge the public to migrate to electronic toll transactions, as well as smooth the traffic flow at the CIQ complex.

The new CIQ complex is situated approximately 2 km from the previous complex at the Johor Causeway. The complex is equipped with a customer service centre and reload lanes, which operate daily to enable the public to purchase, reload, or check their Touch-N-Go cards' prepaid balance.

An additional customer service centre is available at the old CIQ complex.