Singapore Buses route 564

Premium 564 is a Premium service operated by Anglican Buses from Farrer Road to Fullerton Road. The route passes through Holland Road, Grange Road, Outram Road and Cecil Street, operating two trips in the morning, departing at the same time. 

History
Premium 564 serves the housing estates, private estates and condominiums around Farrer Road and Holland Road with bus connections to the CBD. It provides a more convenient alternative route for residents who would otherwise rely on the MRT or other bus routes to reach the city. This service is fully covered by alternative routes to the city: Service 186 and Service 75 head from Farrer and Holland to Shenton Way respectively.
 * 2008 (30 Jun): Introduced as a Premium Service from Farrer Rd → Fullerton Rd, with one trip departing at 0800hrs. Charges a flat fare of $3.60
 * 2009 (01 Apr): Fare temporarily lowered to $3.40
 * 2009 (05 Oct): Amended to ply Cecil Street (previously Robinson Rd)
 * 2010 (01 Jul): Fare reinstated to $3.60
 * 2011 (08 Nov): Fare revised to $3.80
 * 2014 (04 Aug): Fare revised to $4.00
 * 2015 (16 Apr): Start of additional bus deployed due to passenger incident the day before.
 * 2016 (15 Aug): Handed to Commute Solutions LLP.

This route does not ply any expressways, the only SBS Transit Premium service to do so.

Two trips is operated in the mornings, departing Farrer Road (Opp Lutheran Twrs) at 8:00am on weekdays at the same time. The addition of one bus was in response to a commuter incident as described below. The presence of alternative bus routes indicate that the route mainly caters to the niche market of commuters.

Commuter Incident
Premium 564 became the subject of public interest on 15 Apr 2015 when an online video showed standing passengers being forced to alight from the bus, which wasted $4 (for 16 passengers, a total of $64 were being wasted). As per LTA regulations, Premium services are allowed not to have standing passengers. On that day, the replacement Scania K230UB bus with lower seating capacity than the regular Volvo B10M Mark IV Strider bus (30 seats versus 46 seats) resulted in passengers being denied boarding. The incident was widely reported by local media, with many criticizing the rigidity of SBS Transit and LTA in disallowing standing passengers on Premium services.

SBS Transit commented that a 35-seater bus (most likely a Mercedes-Benz Citaro) was intended to be deployed, but the 30-seater Scania K230UB ran instead ‘due to exigencies’. This arrangement was performed to facilitate the retirement of the older 46-seater bus due to the old age together with SBS996C, who had received a compliment. They also added that the service had an average ridership of 35 passengers. SBS2611A had been a complaint.

The following day (16 Apr 2015), two 35-seater Mercedes-Benz Citaro buses were deployed on the service in response to the incident. The two-bus arrangement has been in place as of May 2015.